ADManager Plus

액티브 디렉토리 관리 & 보고 소프트웨어

ADManager Plus는 윈도우 액티브 디렉토리의 관리와 보고를 간소화합니다.
  • AD 작업에 필요한 시간 최소화
  • 헬프데스크를 위한 루틴 작업의 위임 용이
  • AD 사용자와 오브젝트의 종합적인 보고
 
성공 사례
"우리는 여러 다른 액티브 디렉토리 관리와 보고 소프트웨어와 함께 ADManager Plus를 평가했습니다. ADManager Plus를 사용한 후 실제로 관리자는 편하게 생활하고 있습니다. ADManager Plus는 매우 이해하기 쉽고 빠르게 배울 수 있습니다."
-Bogdan Campeanu, 네트워크 엔지니어 » 더 보기
 
Active Directory Help Desk Delegation

Active Directory Help Desk Delegation has gained a lot of prominence in the AD Management process. As organizations grow, networks, additional resources, system maintenance, and administrative tasks also grow at a similar pace. It becomes difficult for the IT department to manage the complete Active directory in a timely and efficient manner, thus making 'Delegation of Active Directory tasks' crucial.

Fortunately, ADManager Plus provides the much-needed ability to delegate routine Active Directory Management and support tasks throughout the enterprise with its powerful ' Active Directory Help Desk Delegation' feature. It allows the AD administrator to delegate tasks to non administrative users like help desk technicians or front line officials, with appropriate authentication and authorization controls that dramatically reduce the work load on the AD Administrator. This easy to use Active Directory Utility thereby helps to save a lot of time, cost and effort.

The Delegation Flow

Help Desk Delegation Process

In a real time environment an active directory administrator spends unproductive time attending tickets related to password reset, unlock users, rename users, move computers/users, modify general properties etc. Although they are simple, these active directory activities consume a lot of time. ADManager Plus' Help Desk Delegation feature helps non-administrative users to handle these simple AD tasks without involving the administrator in the process.

OU Based Delegation: The OU based administration lets the administrator to delegate tasks with a scope limited to a specific Organizational Unit i.e. help desk users can perform the delegated activities that fall under the purview of the assigned OU in the Active Directory. This ensures that the security issues are intact and the delegation runs smoothly.

Scenario 1: Human Resources (HR) Manager/Executive can now create new user accounts

The Active Directory Help Desk delegation feature could be especially useful when our company is on a hiring phase which in turn has led to a sudden influx of new employees. So provisioning of new user accounts becomes a major priority and also a time consuming factor. Administrator can reduce the time lag and his intervention involved in this process by authorizing the HR personnel to create new user accounts in the Active Directory. The AD Help Desk Delegation module provides a login to HR, through which he can view and perform only the tasks that are delegated to him.

Scenario 2: Help Desk Technician can unlock accounts & reset password

Regular requests like reset password and unlock account requests consume most of administrator's productive time and mounts cost. To combat this, he can delegate these AD activities to help technicians by authorizing them to login to ADManager Plus and execute the delegated tasks.

Cross-Domain Active Directory Management for Help Desk Technicians

The cross-domain management option allows AD administrators to allocate Multiple Domain Support for HelpDesk Technician(s). This feature facilitates administrators to restrict helpdesk associates to manage specific AD domains across diffferent forests, irrespective of the domain to which the help desk associate actually belongs. You could also refer our online Help on Active Directory Help Desk Delegation to know more about this feature.

Technician Audit Log: The Help Desk Technician Audit Logs can be used to track what Active Directory objects were created, deleted, or modified, by which Help desk technician and when. Learn more..

Add Help Desk Users   Help Desk Roles
Help Desk Users   Help Desk Roles

More details on Help Desk Delegation..

Featured links
Active Directory Bulk User Management Group Management
Active Directory Bulk User Modification Contact Management
Active Directory Bulk User Creation Employee Self-Service Portal

Other features
Reset Password

Active Directory Reset Password
Resetting expired, forgotten or compromised passwords is a everyday work for Administrators. ADManager Plus has an in-built dedicated feature aimed at reducing this manual work

Active Directory Terminal Services

Active Directory Terminal Services
Microsoft Terminal Services allows IT departments to bring their applications to a single server for use by users anywhere in the world. ADManager Plus facilitates the bulk modification of these terminal services attributes from one single place.

Clean up your Active Directory

Cleanup your Active Directory by Removing unused user accounts
Over time, user and computer accounts become obsolete and needs elimination. ADManager Plus helps you to trace out all inactive, disabled, account-expired users and computers in Active Directory.

Active Directory Bulk User Modification

Active Directory bulk user modification
ADManager Plus allows bulk modification of user attributes, including the Exchange and Terminal Services attributes. Common modifications, such as resetting password, changing the display name, creating mailbox, moving users between OUs.

Need Features? Tell Us
If you want to see additional features implemented in ADManager Plus, we would love to hear. Click here to continue

Active Directory Management & Reporting