DeviceExpert

네트워크 구성 / 변경 관리 소프트웨어

DeviceExpert는 네트워크 장비의 구성 변경 및 관리 솔루션을 제공합니다.
  • 업무 연속성을 위해 자동화된 구성 백업
  • 실시간 구성 변경 추적 및 관리
  • 정책 / 표준 컴플라이언스를 위한 구성 검사
  • 장비 구성 작업 자동화
 
성공 사례
"Ability to create and push network device configurations in automated fashion saves us a great deal of time. DeviceExpert is a very powerful configuration management tool."
- Kevin Spies, LightYear Network Solutions, LLC
» More 성공 사례
 
Knowledge Base

This section provides you with the common hiccups that you might encounter with Desktop Central along with their possible reasons. Kindly mail us with the Logs if you have any questions that remain unanswered.

Agent Installation

  1. Unable to add domains in the Scope of Management?
  2. Desktop Central Agent installation has failed in client computers. Why?
  3. I have uninstalled the Product, but the agents installed by Desktop Central are not uninstalled. How to uninstall all the agents now?
  4. I am running Symantec Endpoint Protection in all my computers. Do I need to specifically add any exceptions for Desktop Central Agent to make it functional?

Configurations

  1. The status of the configurations is always in "Ready to Execute" state. Why?
  2. I have defined a configuration to execute a script in the client machines. But, it never seem to execute.

Inventory Management

  1. Manual Inventory scanning has failed. Why?
  2. Why scheduled Inventory Scanning has failed?
  3. I have set up inventory alerts, but I do not receive any alerts?

Patch Management

  1. No pacthes are listed in "Applicable" and "Missing Patches". Why?
  2. Why manual Patch Scanning has failed?
  3. Why scheduled Patch Scanning has failed?
  4. The latest patches are not getting updated. What could be the reason?
  5. Unable to deploy the patches to the systems. Why?

Software Installation

  1. The status of the configurations is always in "Ready to Execute" state. Why?
  2. Unable to deploy the software. Why?

Service Pack Installation

  1. When I install Windows XP SP3, it always fails. Why?

Desktop Sharing

  1. Unable to see the remote desktop. Why?

Active Directory Reports

  1. The Active Directory Reports does not seem to get updated. What could be the reason?
  2. The password expiry reports does not seem to be accurate.

User Logon Reports

  1. The User Logon Reports do not show any data. Why?
  2. When I enable User Logon Reports, it takes a long time for user logoff. Why?

Service Pack Upgrade

  1. Why is the Service Pack installation failed?
  2. Configurations are not applied properly after upgrading to the latest Service Pack. Why?
  3. How do I install a Service Pack or Hotfix to Desktop Central?

Miscellaneous

  1. The Resource Browser do not list all the resources. Why?
  2. The Network Browser do not list all the computers. Why?
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