MSP Center Plus

통합된 종합 관리 소프트웨어

MSP Center Plus는 RMM, 헬프데스크, PSA가 통합된 종합 관리 소프트웨어입니다.
성공 사례
"우리는 Kaseya, LPI와 같은 제품을 봤습니다만 더 뛰어난 MSP Center 소프트웨어를 찾았습니다." -Scott Weaver, Schema Networks.
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Run through the Hierarchy- Seamlessly

Despite round-the-clock availability, there are innumerable reasons as to why an incoming ticket may be delayed or even go unnoticed. Users' require immediate assistance, the failure of which leads to irritation. Hierarchical structures beckons a system where in senior technicians are to be notified to prevent 'ticket-stagnation'.

MSP Center Plus Edition’s integrated ticketing module feature appropriate Escalations on Delayed Tickets. Delayed ticket notifications may be configured by setting up to four levels of escalations. At each level, corresponding Technicians can be chosen. Moreover, MSP Center Plus also allows a buffer time with the option to set the time delay between the SLA Violation and the Escalation.

Need Features? Tell Us

If you want to see additional features implemented in MSP Center Plus Edition, we would love to hear. Click here to continue

remote desktop management