MSP Center Plus

통합된 종합 관리 소프트웨어

MSP Center Plus는 RMM, 헬프데스크, PSA가 통합된 종합 관리 소프트웨어입니다.
성공 사례
"우리는 Kaseya, LPI와 같은 제품을 봤습니다만 더 뛰어난 MSP Center 소프트웨어를 찾았습니다." -Scott Weaver, Schema Networks.
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Full Thread E-Mail Conversation Capture

Get the Complete Picture- know what has been happening

Most tickets cannot be closed within a single e-mail and response. Requestor feedback and suggestions from the respective teams often occur over multiple request-response cycles. Different members from the support teams may provide resolutions during the course of the request.

Consequently, various e-mail versions of the resolution steps carried out exist, making further responses unwieldy and cumbersome.

MSP Center Plus Edition’s integrated ticketing module features Full Thread Email Conversation Capture, by which the complete course of the conversation is captured chronologically. All the responses to a single ticket are collated together. This eases the task of the helpdesk and minimizes repeating what has already been done, while maintaining that members stay on the track.

Need Features? Tell Us

If you want to see additional features implemented in MSP Center Plus Edition, we would love to hear. Click here to continue

remote desktop management