ServiceDesk Plus 7.6

ITIL 헬프데스크 및 자산 관리 솔루션

문서

도움말 문서
관리자 가이드 - PDF | ZIP | View Online Helps administrators on how to install and setup the ServiceDesk Plus software
사용자 가이드 - PDF | ZIP | View Online Helps users to understand the tips and tricks on using the ServiceDesk Plus software
헬프데스크 평가자 체크목록 - PDF | View Online We made it easy for you to evaluate any help desk software. Download this list for your evaluation or view it online and feel free to comment.
화이트 페이퍼
ITIL based HelpDesk for the SMBs Illustrates how an ITIL based helpdesk can be beneficial to SMBs
연구 사례
Ashton Park School - PDF Ashton Park School is a Specialist Sports College located in Bristol, UK.
TeleLogic's IT Support - PDF Telelogic is the leading global provider of software and services for Enterprise Lifecycle Management.
제품 소개
ServiceDesk Plus Brochure - Print Format | Web Format The product brochure of the ServiceDesk Plus with ITIL features. Given in printable format and also the web version.
제품 문서
Helpdesk Software Product Roadmaps - View Online Provide an overview of the future releases of ServiceDesk Plus - the complete, ITIL Ready, help desk and asset management software solution, with tentative release.
ServiceDesk Plus Known Issues - View Online We are aware of few issues currently experienced in each module, and are working to resolve it as soon as possible. View the document as your problem may be listed in it.
FAQ - View Online Some of the most frequently asked questions about each module in ServiceDesk Plus.

 

Help Desk Software
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