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ServiceDesk Plus´Â ±¹°¡, ½Ã°£´ë ±×¸®°í Áö¿ªÀ» ÅëÇØ ºñÁö´Ï½º¿¡ ÀÇÇØ ³Ð°Ô ¹èÄ¡µË´Ï´Ù. The challenge was to make ServiceDesk Plus scalable without complicating it. It was important to make sure that scalability to be implemented with the default database, MySQL. ServiceDesk Plus enables you to deliver world class performance with MySQL and MS SQL Server. ServiceDesk Plus is optimized for MySQL. However, we recommend MS SQL Server for high volume and large scale installations. ½ÇÁ¦ °¡»ó ȯ°æWe created a simulated environment with a help of a few customers' sample data. The idea was to create a scenario exactly as customers with large scale deployments so that we have requests with text and attachments and assets with data. The simulation was configured on a system with the following configuration with more than 5000 requests. µ¥ÀÌÅÍÀÇ ¿(Row)Àº ´ÙÀ½°ú °°½À´Ï´Ù.
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The simulation was configured with rows of data
Proven Performance for Large scale deploymentsWith the new focus on performance ServiceDesk Plus can help enterprises to deploy scalable helpdesk easily. The graph clearly shows considerable improvement in ServiceDesk Performance. |
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