SupportCenter Plus

고객 서비스 지원 소프트웨어

 
성공 사례
"우리는 많은 고객 서비스 지원 소프트웨어를 테스트해 봐았지만, SupportCenter Plus가 최고였습니다."
-Rasmus Hassing Larsen - Informi GIS A/S
» 무료 에디션 다운로드 | 평가판 다운로드
 
Product Catalog Previous Contact Management Customer Service Reports Product Catalog Next
Product Catalog

Each product that is sold to a customer can be categorized into a specific product type. The Product Catalog module gives your support reps the ability to add new product types as well as track and manage all products purchased by customers. Your Support Reps can organize product details more effectively. You can also allow your contacts to view and track all details about the products they have purchased.

Product Catalog
 

Features

  • Ability to easily add and maintain new product types.
  • Maintain a wealth of information about your products using configurable fields such as cost, delivery information and so on.
  • Allow your support reps to create and maintain a list of products being sold to your customers.
  • Allow your contacts to view and track all their product details.

Benefits

  • Effectively categorize all the products sold by your company.
  • Track products much more effectively using highly customizable product tracking.
  • Higher customer satisfaction by delivering service as per customer expectations.
Product Catalog Previous Contact Management Customer Service Reports Product Catalog Next
Customer SupportDesk