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VoIP Monitoring
VoIP technology uses shared Internet bandwidth unlike other traditional communication technologies. Also, being a real-time application using the same bandwidth, VoIP quality is drastically affected by network parameters such as packet loss, delay and jitter as compared to other applications such as e-mail and Instant Messaging. This makes it important to have a monitoring system in place so as to keep one aware of the health of all vital VoIP quality parameters on a 24/7 basis. Looking to be on top of your game in knowing your VoIP Quality? Here are some questions that would come to mind - consult the VQManager screenshot and find your answers! Q) Is my trunk being overloaded? How many people initiated a call over the last 5 minutes? Refer to Monitoring vital parameters in the VQManager help document for more details on the live VoIP QoS statistics that VQManager provides. |
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